Do you know the one where you start to think that the word "help" is a bad word? Don't let that stop you from getting the answers you seek for your GPS tracking system. Yiwen Technology offer GPS tracking support in many different ways to suit various needs. In part one of this series we talked about our support via telephone, Sype and Email. We're now going to talk about some tips that you can seek assistance for issues you may be having while utilizing your GPS tracking devices.

1. We do recommend our products to be installed by a professional vehicle electronics technician, these videos may be perfect for you if you choose to conduct the installation process yourself. We show two examples of installation on a truck and on a motorcycle.

2. Within the GPS tracking system itself there is an easy way to connect right to a real-life support person. Simply log-in on your GPS tracker and look in the lower left hand where the search box is located. Just below the gear tool is a live chat option. There you can pull up a chat box and get tech support without heavy wait times.

Purchasing a GPS tracking system is wonderful for your fleet business, but what good does it do if you can't fix a problem you've been having? When you're busy and you've got a major industry to run, quick support is needed and we're there for you! If you have any questions regarding your GPS tracking system it's as easy as calling, searching or typing.